Account and sign-in
Signing in, finding what you bought, telling us about a problem
8 questions about Account and sign-in
How do I sign in to the members area?Go to members.findbettertrades.com and sign in with the email address you paid with. We email you a 6-digit code to get in.
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I forgot my password or username. How do I get back in?There is no password or username to forget. You sign in with the email address you paid with, and we email you a 6-digit code each time.
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I bought something. Where do I find it?Everything you own is in your members area, in the menu on the left, under the email address you paid with.
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What is FBT Live, and how do I watch it?FBT Live is our trainings playing back to back, all day, with a short break between each and a chat with other members. Open FBT Live in the menu on the left and press Join.
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Something is broken. How do I tell you?Press "⚑ Report a problem" at the bottom of the product's page. It goes straight to our team, with the product and your account attached.
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How do I get fewer emails without unsubscribing?Press the unsubscribe link at the bottom of one of our emails: it opens your email preferences, where you keep the lists you want, get at most one email a day, or take a 30-day break. Or ask support and a person sends you that page.
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Is there a video that shows how to set it up and use it?Yes. A product's page in your members area has its 📖 Guide, with the setup lessons and videos, where the product has them. On Find Better Charts, the ? beside a tool explains it, with a video where there is one.
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Can I change the email address on my account?Yes. Write to support from the address you paid with and tell us the new one. A person moves your access to it.
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Still need a hand? Talk to a real person.Members: sign in and open Support, and Micheal and the team answer by email. Or email support@findbettertrades.com.
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