Billing and refunds
Charges, upgrades, refunds, cancelling
4 questions about Billing and refunds
I don't recognize a charge on my card statementIf it says OPTIONS FLOW SCANNER, that is us: every Find Better Trades purchase shows on card statements under that name.
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If I upgrade, does what I already paid count?Yes. Every dollar you have already paid counts toward the next level.
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How do I get a refund?Every refund goes through our support team: email support@findbettertrades.com, or open Support in your members area. A person answers, usually after a quick question about what did not work.
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How do I cancel?Email support@findbettertrades.com, or open Support in your members area, and a person cancels it for you. Many of our products are a single payment, so there is nothing to cancel.
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Still need a hand? Talk to a real person.Members: sign in and open Support, and Micheal and the team answer by email. Or email support@findbettertrades.com.
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